Do you supply the fibre or LTE line for the hotspot?

Yes, Marveltec can bundle the underlying fibre or LTE connection, the failover, the router and the hotspot access points on a single monthly invoice with one SLA.

Is guest Wi-Fi POPIA compliant?

It can be. Our captive portals collect explicit consent, publish clear terms of use, keep an auditable connection log and separate marketing opt-in from access, the pattern most South African venues need to be POPIA-defensible.

Can guests be prevented from reaching our POS or office PCs?

Yes. Guest traffic sits on an isolated VLAN with firewall rules that only allow internet egress, POS, CCTV, back-office and staff Wi-Fi remain fully protected.

Do you cater for multi-site brands?

Yes, franchise groups, hotel portfolios and retail chains get centralised policy, one dashboard, one branded portal template and consistent guest analytics across every site.

Can we monetise the hotspot with paid vouchers or ads?

Absolutely. We can enable time-based vouchers, tiered speed packages or sponsor / advert placements on the splash page as an extra revenue stream.

Guest Wi-Fi for hotels, restaurants & venues

Business-grade guest Wi-Fi hotspots that delight customers and protect your network

Marveltec designs, installs and manages captive-portal hotspot networks for hotels, restaurants, coffee shops, retail centres, offices and venues, fast guest Wi-Fi, branded splash pages, POPIA-friendly sign-in, bandwidth control and full separation from your business network.

Request a call back +27 31 003 2200

Marveltec Service

Wireless Hotspots

Local expertise, SLAs built around quantifiable deliverables, one accountable partner across your IT stack.

Why businesses choose this

Branded captive portal

Guests land on a splash page in your brand, logo, colours, terms of use and marketing message before they connect.

POPIA-friendly sign-in

Email, SMS-OTP, social or voucher login with clear consent, opt-in marketing and audit trail, aligned with POPIA and RICA best practice.

Guest network isolation

Guests are ring-fenced from your POS, back-office and staff Wi-Fi so a compromised phone never becomes a business risk.

Fair-use bandwidth control

Per-device speed caps, session limits and content filtering keep streaming abusers from ruining the experience for paying guests.

Seamless coverage

Site surveyed, professionally installed Ubiquiti / Mikrotik / Ruckus access points with mesh or PoE backhaul, no dead spots, no dropped sessions.

Marketing & analytics

Capture opt-in guest data, footfall trends, repeat-visitor rates and dwell time, turn free Wi-Fi into a genuine marketing channel.

Options Include

Everything you need, nothing you don't

On-site Wi-Fi survey & heat map
Enterprise access points (indoor & outdoor)
PoE switching & structured cabling
Captive portal with branded splash page
Voucher, SMS-OTP, email or social login
POPIA-aligned consent & terms of use
Guest VLAN isolation from business network
Bandwidth shaping & content filtering
Marketing opt-in database export
Guest analytics dashboard
Remote monitoring & proactive alerts
Business-hour and after-hours support SLA

Frequently asked

Do you supply the fibre or LTE line for the hotspot?: Yes, Marveltec can bundle the underlying fibre or LTE connection, the failover, the router and the hotspot access points on a single monthly invoice with one SLA.
Is guest Wi-Fi POPIA compliant?: It can be. Our captive portals collect explicit consent, publish clear terms of use, keep an auditable connection log and separate marketing opt-in from access, the pattern most South African venues need to be POPIA-defensible.
Can guests be prevented from reaching our POS or office PCs?: Yes. Guest traffic sits on an isolated VLAN with firewall rules that only allow internet egress, POS, CCTV, back-office and staff Wi-Fi remain fully protected.
Do you cater for multi-site brands?: Yes, franchise groups, hotel portfolios and retail chains get centralised policy, one dashboard, one branded portal template and consistent guest analytics across every site.
Can we monetise the hotspot with paid vouchers or ads?: Absolutely. We can enable time-based vouchers, tiered speed packages or sponsor / advert placements on the splash page as an extra revenue stream.

Customer reviews

What venues say about Marveltec guest WiFi

Rated 5 out of 5 from 5 reviews by caravan parks, beach kiosks, restaurants and hotels across KwaZulu-Natal.

“We had zero cell reception on the property, so guests were completely cut off. Marveltec installed a pay-to-play WiFi hotspot that guests buy vouchers for at reception, it works every time and it now pays for itself.”

Management

Happy Wanderers Caravan Park · KwaZulu-Natal

Case studies

Wireless hotspot installations in the real world

From pay-to-play WiFi where there is no cell reception, to free guest WiFi that keeps beachfront customers ordering, here is how we deploy hotspots for South African venues.

Pay-to-play

Happy Wanderers Caravan Park

KwaZulu-Natal

The challenge

The park sits in a mobile coverage blackspot, guests had no cell reception and no way to get online, which cost the park bookings and generated constant complaints at reception.

What we did

Marveltec brought in a stable uplink, designed outdoor mesh coverage across the camping and caravan stands, and deployed a pay-to-play hotspot portal. Guests buy time or data vouchers at reception, redeem them on a branded splash page, and reception can issue, track and reprint vouchers on demand.

The result

Reliable connectivity in an area with no cell reception
Voucher sales turn guest WiFi into a revenue line
Fair-use limits keep speeds consistent in peak season
Full reporting on vouchers sold and data used

Free to use

Pennington Beach Kiosk

Pennington, KZN South Coast

The challenge

A busy beachfront kiosk wanted customers to linger, order more and share their visit online, but there was no usable public WiFi and the coastal environment is hard on hardware.

What we did

We installed weather-rated outdoor access points covering the kiosk, seating and beachfront apron, with a free-to-use captive portal. Customers accept the terms on a branded splash screen, get a capped free session, and the kiosk network is fully isolated from the POS.

The result

Free guest WiFi across the kiosk and seating area
Branded splash page with social follow prompt
POS and card machines isolated on a separate network
Session caps prevent a handful of users saturating the line

Voucher based

Hotel and restaurant group

Durban and Ballito

The challenge

Multiple sites, inconsistent WiFi, and guest complaints in rooms and outdoor dining areas, with no central visibility of what was failing where.

What we did

A single managed platform across all sites: site surveys, indoor and outdoor access points, per-site splash branding, guest VLAN separation and central monitoring with proactive alerting handled by the Marveltec service desk.

The result

Consistent coverage indoors, on decks and in parking areas
One dashboard across every site
Proactive alerts before guests notice an outage
Guest network fully separated from business systems

Discuss a hotspot for your venue Contact Marveltec

Enquire about Wireless Hotspots

Tell us a little about your business and we'll come back within one business day with a tailored wireless hotspots proposal, no obligation.

Prefer to talk? Call +27 31 003 2200 or request a call back.