Voice

VoIP, hosted PBX and contact centre

Cloud telephony that follows your people.

Hosted PBX, SIP trunking and softphone deployments with number porting handled end to end, plus an optional AI voice assistant that answers calls 24/7.

Get in touch

What's included

Voice capabilities

Hosted PBX

A full cloud phone system with call flows configured to how your teams actually work.

SIP trunking

Bring your existing PBX onto SIP with least-cost routing and per-second billing.

Contact centre

Queues, wallboards, recording and reporting for sales and support teams.

Voice-ready links

QoS-shaped connectivity so voice quality holds up when the line gets busy.

AI voice assistant (optional)

A natural-sounding virtual receptionist that answers every call, handles FAQs and routes callers to the right person.

Optional add-on

AI voice assistant for your business phone line

Give callers an instant, friendly answer every time. Our AI voice assistant works as a virtual receptionist on your Marveltec phone system, helping businesses in Durban, Scottburgh and across KwaZulu-Natal and South Africa never miss a customer.

Optional add-on to any Marveltec hosted PBX
Natural-sounding voice, tuned to your business
Multi-language support so callers can be answered in the language they prefer
Hands over to a real person whenever a caller asks
Set up and managed for you by our local team

Ask about the AI assistant

Answers every call, 24/7

No more missed calls after hours, over lunch or when every line is busy.

Smart call routing

Understands what the caller needs and transfers them to the right person or team.

Messages and FAQs

Answers common questions and emails you a summary of every message taken.

Bookings and call-backs

Captures appointment and call-back requests so your team can follow up quickly.

Customer feedback

Experiences with our service

“Our staff can take calls wherever they work, and the call queues help us direct customers to the right person.”

Office manager

Voice

Next step

Talk to us about voice

Tell us about the site and requirement. We respond with coverage options, pricing and a delivery timeline.

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