With our dedicated IT support services, Marveltec IT Solutions ensures that
businesses have expert assistance to resolve technical issues, optimize
network performance, and maintain a secure and efficient IT
infrastructure.
© Copyright
20 Allen Street, Scottburgh, 4180
Tel: (031) 003 2200
QUICK LINKS
HOME
Support Services
Marveltec IT Solutions have a team of qualified
IT professionals waiting to help you. Contact us
for a free consultation and get the best plan for
your business.
Contact us for your obligation
free consult today!
Looking to outsource your IT? As an MSP, we
offer managed IT service level agreements. An
SLA is essential in ensuring both parties are on
the same page in terms of standards and
service. By making a service level agreement,
you have a service offering blueprint and a
clearly documented method of working through
the mutual expectations of you and your service
provider, for your own peace of mind.
Technology changes at an extremely fast pace.
We are always trying to increase productivity
and collaboration to work more efficiently, so
we rely heavily on technology to achieve this
goal. Keeping up with the changes and
innovations of this ever changing technological
landscape can be a nightmare for anybody that
is trying to efficiently run their business as well
as keep their costs to a minimum. Why not
outsource your IT to a professional managed IT
Service provider, while you get on with running
your business?
SKILLED IT
PROFESSIONALS
READY TO HELP YOU
Instead of running up multiple overlapping
costs across multiple providers, you can keep all
your IT management with a single cost from 1
provider that entails all your IT needs.
Cost Savings
Running from pillar to post, managing multiple
vendors, like Mimecast, Microsoft, RMM, Anti-
virus provider, backup providers etc? A
managed service provider will manage those
vendors for you, making sure that they are
working together.
Improve Vendor Management
Focus on your business while your IT provider
takes care of all the technical stuff.
Focus On Core Business
You need a service provider that will be able to
facilitate the growth of your IT needs as your
business grows.
Scalability
Onsite Support
We offer onsite support services on an ad-hoc
or SLA level. This includes setup and
troubleshooting of computers, laptops, servers,
server cabinets, internet connectivity,
networking equipment like routers, MikroTiks,
wireless access points, VOIP phones, network
cabling, NAS boxes and other networking
infrastructure.
Remote & Telephone Support
Our remote and telephone support services can
be employed on either an ad-hoc or SLA level
and includes remote and telephone support for
all kinds of IT related issues and setups. These
include Emails, VOIP phones, Microsoft Office,
SharePoint, basic internet troubleshooting,
network configurations, Firewalls, security, Eset
Antivirus, Jumpcloud, Mimecast, Full Disk
Encryption, cloud server hosting, backup
services through Acronis and a host of other IT
related issues.
Remote Monitoring Management
Our SLA level remote & telephone support
packages include Remote Monitoring
Management (RMM) Software. RMM technology
gives IT service providers the ability to manage
more clients than traditional break/fix IT
providers, and to do so more efficiently.
Through RMM, technicians can remotely install
software and updates, administer patches, and
more – and this can often all be done from a
single, unified dashboard. Technicians can
administer tasks simultaneously to many
computers at once, and no longer have to travel
from office to office to handle routine
maintenance.
Managed IT SLAs
Benefits of using an outsourced
managed IT service provider:
With our dedicated IT support services, Marveltec IT Solutions ensures that businesses have expert assistance to resolve technical issues, optimize network performance,
and maintain a secure and efficient IT infrastructure.
© Copyright
20 Allen Street, Scottburgh, 4180
Tel: (031) 003 2200
QUICK LINKS
HOME
ACCEPTABLE USE POLICY “AUP”
Support Services
Marveltec IT Solutions have a team of qualified IT professionals waiting to help you. Contact us for a free consultation and get the best plan for your business.
Looking to outsource your IT? As an MSP, we offer managed IT service level agreements. An SLA is essential in ensuring both parties are on the same page in
terms of standards and service. By making a service level agreement, you have a service offering blueprint and a clearly documented method of working
through the mutual expectations of you and your service provider, for your own peace of mind.
Technology changes at an extremely fast pace. We are always trying to increase productivity and collaboration to work more efficiently, so we rely heavily on
technology to achieve this goal. Keeping up with the changes and innovations of this ever changing technological landscape can be a nightmare for anybody
that is trying to efficiently run their business as well as keep their costs to a minimum. Why not outsource your IT to a professional managed IT Service
provider, while you get on with running your business?
Contact us for your obligation free consult today!
SKILLED IT PROFESSIONALS READY TO HELP YOU
Instead of running up multiple overlapping costs across multiple
providers, you can keep all your IT management with a single cost from
1 provider that entails all your IT needs.
Cost Savings
Running from pillar to post, managing multiple vendors, like Mimecast, Microsoft,
RMM, Anti-virus provider, backup providers etc? A managed service provider will
manage those vendors for you, making sure that they are working together.
Improve Vendor Management
Focus on your business while your IT provider takes care of all the
technical stuff.
Focus On Core Business
You need a service provider that will be able to facilitate the growth
of your IT needs as your business grows.
Scalability
Onsite Support
We offer onsite support services on an ad-hoc or SLA level. This includes setup and troubleshooting of computers, laptops, servers, server cabinets, internet connectivity,
networking equipment like routers, MikroTiks, wireless access points, VOIP phones, network cabling, NAS boxes and other networking infrastructure.
Remote & Telephone Support
Our remote and telephone support services can be employed on either an ad-hoc or SLA level and includes remote and telephone support for all kinds of IT related
issues and setups. These include Emails, VOIP phones, Microsoft Office, SharePoint, basic internet troubleshooting, network configurations, Firewalls, security, Eset
Antivirus, Jumpcloud, Mimecast, Full Disk Encryption, cloud server hosting, backup services through Acronis and a host of other IT related issues.
Remote Monitoring Management
Our SLA level remote & telephone support packages include Remote Monitoring Management (RMM) Software. RMM technology gives IT service providers the ability to
manage more clients than traditional break/fix IT providers, and to do so more efficiently. Through RMM, technicians can remotely install software and updates,
administer patches, and more – and this can often all be done from a single, unified dashboard. Technicians can administer tasks simultaneously to many computers at
once, and no longer have to travel from office to office to handle routine maintenance.
Managed IT SLAs
Benefits of using an outsourced managed IT service provider:
Marveltec Innovative IT Solutions
Support Services
Marveltec IT Solutions have a team of qualified IT professionals waiting to help you. Contact us for a free consultation and get the best plan for your business.
Looking to outsource your IT? As an MSP, we offer managed IT service level agreements. An SLA is essential in ensuring both parties are on the same page in
terms of standards and service. By making a service level agreement, you have a service offering blueprint and a clearly documented method of working
through the mutual expectations of you and your service provider, for your own peace of mind.
Technology changes at an extremely fast pace. We are always trying to increase productivity and collaboration to work more efficiently, so we rely heavily on
technology to achieve this goal. Keeping up with the changes and innovations of this ever changing technological landscape can be a nightmare for anybody
that is trying to efficiently run their business as well as keep their costs to a minimum. Why not outsource your IT to a professional managed IT Service
provider, while you get on with running your business?
Contact us for your obligation free consult today!
With our dedicated IT support services, Marveltec IT Solutions ensures that businesses have expert assistance to resolve technical issues, optimize network performance,
and maintain a secure and efficient IT infrastructure.
© Copyright
20 Allen Street, Scottburgh, 4180
Tel: (031) 003 2200
QUICK LINKS
HOME
ACCEPTABLE USE POLICY “AUP”
Marveltec Innovative IT Solutions
SKILLED IT PROFESSIONALS READY TO HELP YOU
Instead of running up multiple overlapping costs across multiple
providers, you can keep all your IT management with a single cost from
1 provider that entails all your IT needs.
Cost Savings
Running from pillar to post, managing multiple vendors, like Mimecast, Microsoft,
RMM, Anti-virus provider, backup providers etc? A managed service provider will
manage those vendors for you, making sure that they are working together.
Improve Vendor Management
Focus on your business while your IT provider takes care of all the
technical stuff.
Focus On Core Business
You need a service provider that will be able to facilitate the growth
of your IT needs as your business grows.
Scalability
Onsite Support
We offer onsite support services on an ad-hoc or SLA level. This includes setup and troubleshooting of computers, laptops, servers, server cabinets, internet connectivity,
networking equipment like routers, MikroTiks, wireless access points, VOIP phones, network cabling, NAS boxes and other networking infrastructure.
Remote & Telephone Support
Our remote and telephone support services can be employed on either an ad-hoc or SLA level and includes remote and telephone support for all kinds of IT related
issues and setups. These include Emails, VOIP phones, Microsoft Office, SharePoint, basic internet troubleshooting, network configurations, Firewalls, security, Eset
Antivirus, Jumpcloud, Mimecast, Full Disk Encryption, cloud server hosting, backup services through Acronis and a host of other IT related issues.
Remote Monitoring Management
Our SLA level remote & telephone support packages include Remote Monitoring Management (RMM) Software. RMM technology gives IT service providers the ability to
manage more clients than traditional break/fix IT providers, and to do so more efficiently. Through RMM, technicians can remotely install software and updates,
administer patches, and more – and this can often all be done from a single, unified dashboard. Technicians can administer tasks simultaneously to many computers at
once, and no longer have to travel from office to office to handle routine maintenance.
Managed IT SLAs
Benefits of using an outsourced managed IT service provider:
